Hotel Policy

Resort Fee: Reservation totals and daily room rates plus the daily resort fee of $25/night. Please view resort fee amenities. All rates subject to change.

Resort Fee Includes:

  • Free upgraded Wi-Fi to Tier 2 Level in guest rooms(2MB Free)
  • (2) Bottles of Water daily
  • Tennis Courts
  • Fitness Center
  • Swimming Pools
  • Chateau Nature Trail
  • Access to Spa - some services and spa amenities are not available; please contact the spa directly for updated information before your visit.
    • Treatments not included
    • By appointment
    • Upon Availability
    • 18 and over
  • On Property Shuttle Service
  • Use of Boat Launch & Boat Trailer Parking
  • Use of non-motorized or non-electric watercraft at the Chateau Marina
    • By appointment only
    • Upon Availability Seasonally

Guarantee Policy: All reservations must be guaranteed with a credit card or debit card. If a debit card is used to guarantee a reservation, a hold on your checking account will placed as a one-night deposit. All third parties must contact the resort for information and instructions if wanting to pay for someone else's charges.

Cancellation Policy: No changes less than 2 days prior to arrival or at check-in as a cancelation, no show or early departure fee equivalent in the amount of a one-night stay will apply.  Does not apply to non-refundable reservations.

Must be 21 years old to check in

Chateau on the Lake is a 100% non-smoking facility including guestroom balconies. The City of Branson Smoke Free Code is No 2014-0103. A $250 fee will be assessed to violators.

Pets (dogs and cats only) under 25 pounds allowed in select rooms on the 3rd floor, a fee of $50 and other restrictions apply. Rollaway or mini-fridge, daily charge $20. Daily parking fees: valet $20 plus tax, covered garage self-parking $10 plus tax or exterior self-parking complimentary. Check In begins after 4:00PM, Check Out before 11:00AM.

Thank You

IMPORTANT NOTICE:
To promote the health and safety of our communities, face coverings are required for guests and associates in all indoor public areas of the hotel.