Hotel Policy

Resort Fee: Reservation totals and daily room rates plus the daily resort fee of $25/night. Please view resort fee amenities. All rates subject to change.

Resort Fee Includes:

  • Free upgraded Wi-Fi to Tier 2 Level in guest rooms(2MB Free)
  • (2) Bottles of Water daily
  • Tennis Courts
  • Fitness Center
  • Swimming Pools
  • Chateau Nature Trail
  • Access to Spa - some services and spa amenities are not available; please contact the spa directly for updated information before your visit.
    • Treatments not included
    • By appointment
    • Upon Availability
    • 18 and over
  • On Property Shuttle Service
  • Use of Boat Launch & Boat Trailer Parking
  • Use of non-motorized or non-electric watercraft at the Chateau Marina
    • By appointment only
    • Upon Availability Seasonally

Guarantee Policy: All reservations must be guaranteed with a credit card or debit card. If a debit card is used to guarantee a reservation, a hold on your checking account will placed as a one-night deposit. All third parties must contact the resort for information and instructions if wanting to pay for someone else's charges.

Cancellation Policy: No changes less than 2 days prior to arrival or at check-in as a cancelation, no show or early departure fee equivalent in the amount of a one-night stay will apply.  Does not apply to non-refundable reservations.

Must be 21 years old to check in

Chateau on the Lake is a 100% non-smoking facility including guestroom balconies. The City of Branson Smoke Free Code is No 2014-0103. A $250 fee will be assessed to violators.

Pets (dogs and cats only) under 25 pounds allowed in select rooms on the 3rd floor, a fee of $50 and other restrictions apply. Rollaway or mini-fridge, daily charge $20. Daily parking fees: valet $20 plus tax, covered garage self-parking $10 plus tax or exterior self-parking complimentary. Check In begins after 4:00PM, Check Out before 11:00AM.

A Special Note to all of our Guests:
Facemasks are required in all public areas of our resort at all times and we do our best to enforce this guideline. Please be advised that our business includes large group gatherings, conventions and other events.