Reviews

At Chateau on the Lake Resort Spa & Convention Center, we’re committed to providing each and every guest with an extraordinary level of service that is at once accommodating and professional yet warm, welcoming, and genuine.


Please read our reviews below to learn what past guests have to say about their experience at our hotel in Branson, Missouri. We hope that after staying with us, you will agree. 

  • Memory of a Lifetime

    First timers to your Resort. Very Very impressed with your overall customer service in all that we experienced! We normally stay at Marriotts, but we tried you for a change, and we are extremely impressed with

    Rudy
  • What a Treat

    You will not go wrong staying here. The amenities made me feel spoiled without the price tag. The atmosphere is lovely, the food is great, and the sweet shop was indulgent. The hotel bar was cozy. The outdoor

    JC
  • A Wonderful Hotel!

     I was beyond impressed with this hotel, its ambiance, location, view, and service! The standard king room was large and very comfortable. Cleanliness is a priority for me, and the Chateau lived up to my expectations.

    Gaylene D
  • Weekend at Chateau

    Quiet and relaxing. Excellent food/dining experience. Quiet rooms and hallways. Friendly staff, and efficient front desk. Checked in Friday PM, checked out Sunday AM. Employees are geared to make the guest feel

    CourtneyM
  • Wonderful Place to Stay

    If you are looking for a wonderful place to stay, look no more! This resort is beautiful, especially during the holidays. The decorations make you feel festive and the detail to the gingerbread houses is amazing.

    Kristi B
  • Wish I had three thumbs...they'd all be up!

    My wife and I stayed here on a last minute trip to the Branson area. I will make this short....it was a GREAT stay. We stayed in late November and they hotel was oozing Christmas cheer. The staff, from the front

    Jamey
  • The Best Place to Spend the Day in Meetings

    The best place to spend the day in a meeting - offers world class service and excellent food. Beautiful location and easy to reach just a short drive from

    M.S.
  • Awesome

    This resort is so nice.  Just like a Disney resort.  The Cafe food was wonderful.  There is an underground garage which was helpful because it was raining.  The lobby area was filled with waterfalls and koi

    Tim H.
  • Treated Like Royalty

    The staff treated us like we were the king and queen. We stayed at Chateau on our honeymoon and we cannot wait to go back! The hotel is absolutely beautiful, the Sunday brunch is out of this world, the housekeeping

    Treated Like Royalty
  • Best Sunset View Inside and Out

    For a spectacular sunset, this place always astounds. We enjoy eating fabulous desserts as we watch the progression of the sunset over the lake.

    MOOzarknative
  • My Favorite In Branson

    We stay on Holidays to watch the Fireworks Display off the Balcony, which I love to sit, relax with a glass of wine and the pool beneath. As you watch the showboat will pass by observing the beautiful displays

    Linda Sparky Sparkman
  • I tried to find something wrong and did not

    From the time you pull up the drive until the valet gives you your car back you know you are somewhere special. This place is nothing but service and elegance. It took two minutes to check in and the bellman

    We dined in the Atrium Cafe one evening for a small dinner and it was excellent. After a trip to the onsite bakery for desert it was back to the room to pass out. One night we dined in the lounge and again great food and large portions.

    Service is impeccable. When I phoned the bellman for my car it was there before I got downstairs.

    You will love this stay.

    Rick F.
  • Memory of a Lifetime

    First timers to your Resort. Very Very impressed with your overall customer service in all that we experienced! We normally stay at Marriotts, but we tried you for a change, and we are extremely impressed with all we experienced! We will be staying with you again in the future! Thank you for your excellent customer service, and experience!

    Rudy
  • What a Treat

    You will not go wrong staying here. The amenities made me feel spoiled without the price tag. The atmosphere is lovely, the food is great, and the sweet shop was indulgent. The hotel bar was cozy. The outdoor pool was closed for the season but the indoor pool and spacious hot tub was available and not crowded. The property is also beautiful at night sitting on the patio.

    JC
  • A Wonderful Hotel!

     I was beyond impressed with this hotel, its ambiance, location, view, and service! The standard king room was large and very comfortable. Cleanliness is a priority for me, and the Chateau lived up to my expectations. It was beautiful to sit on the balcony outside the restaurants and bar, enjoy a cocktail, dinner, or just chill. Tony, our bartender/server, was outstanding. This hotel is a bit away from other restaurants, but the seclusion is part of its charm.

    Gaylene D
  • Weekend at Chateau

    Quiet and relaxing. Excellent food/dining experience. Quiet rooms and hallways. Friendly staff, and efficient front desk. Checked in Friday PM, checked out Sunday AM. Employees are geared to make the guest feel important, pampered.

    CourtneyM
  • Wonderful Place to Stay

    If you are looking for a wonderful place to stay, look no more! This resort is beautiful, especially during the holidays. The decorations make you feel festive and the detail to the gingerbread houses is amazing. The food in the Grill is fantastic, especially the breakfast buffet. The staff and crew are very nice and helpful, and the rooms are cozy and comfy.

    Kristi B
  • Wish I had three thumbs...they'd all be up!

    My wife and I stayed here on a last minute trip to the Branson area. I will make this short....it was a GREAT stay. We stayed in late November and they hotel was oozing Christmas cheer. The staff, from the front door, front desk, restaurants and bars, and spa were top notch. The rooms were roomy and comfortable with a great view. Will be back again and again.

    Jamey, Arkansas
  • The Best Place to Spend the Day in Meetings

    The best place to spend the day in a meeting - offers world class service and excellent food. Beautiful location and easy to reach just a short drive from the busy part of Branson.

    M.S.
  • Awesome

    This resort is so nice.  Just like a Disney resort.  The Cafe food was wonderful.  There is an underground garage which was helpful because it was raining.  The lobby area was filled with waterfalls and koi fish.  They had movies downstairs for kids, and a small indoor pool.

    Tim H., USA
  • Treated Like Royalty

    The staff treated us like we were the king and queen. We stayed at Chateau on our honeymoon and we cannot wait to go back! The hotel is absolutely beautiful, the Sunday brunch is out of this world, the housekeeping staff stayed on top of keeping our room clean, and we loved that the pool and hot tub were 24 hours.

    Treated Like Royalty, USA
  • Best Sunset View Inside and Out

    For a spectacular sunset, this place always astounds. We enjoy eating fabulous desserts as we watch the progression of the sunset over the lake.

    MOOzarknative, USA
  • My Favorite In Branson

    We stay on Holidays to watch the Fireworks Display off the Balcony, which I love to sit, relax with a glass of wine and the pool beneath. As you watch the showboat will pass by observing the beautiful displays of fireworks. We love the corner suites that have two sliding doors and the extra separate quarters. I Love Breakfast in Bed, and the staff is elegantly pleasant. I Love to dine on the balcony at sunset, the lobster/steak is our favorite dish. Also a small theater for children. A must for Holidays and Christmas is gorgeous. Very well decorated.

    Linda Sparky Sparkman, USA
  • I tried to find something wrong and did not

    From the time you pull up the drive until the valet gives you your car back you know you are somewhere special. This place is nothing but service and elegance. It took two minutes to check in and the bellman was right there with our luggage. I have never been in a room where you couldn't find at least one thing wrong but this was it. From glass glasses, high quality linen and towel not to mention spotlessly clean. I know from my construction experience no corners were cut on this place.

    We dined in the Atrium Cafe one evening for a small dinner and it was excellent. After a trip to the onsite bakery for desert it was back to the room to pass out. One night we dined in the lounge and again great food and large portions.

    Service is impeccable. When I phoned the bellman for my car it was there before I got downstairs.

    You will love this stay.

    Rick F., USA